Refund Policy
At ISHARA ART GALLERY, we strive to provide you with the highest quality artwork and ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we are here to help.
1. Introduction
At ISHARA ART GALLERY, we strive to provide you with the highest quality artwork and ensure your satisfaction with every purchase. If you are not entirely satisfied with your purchase, we are here to help.
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2. Eligibility for Refunds
2.1 Return Period
You have 5 days from the date you received your painting to request a return and refund.
2.2 Condition of Items
To be eligible for a return, the painting must be in its original condition, undamaged, and in its original packaging.
3. Return Process
3.1 Request a Return
To initiate a return, please contact us at isharaartgallery.com/contact with your order number and details about the product you would like to return.
3.2 Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
We recommend using a trackable shipping service or purchasing shipping insurance. We do not guarantee that we will receive your returned item.
4. Refund Process
4.1 Inspection
Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund.
4.2 Refund Approval
If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer's policies.
5. Late or Missing Refunds
If you haven’t received a refund yet, please check your bank account again. Then contact your credit card company, as it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund,
please contact us at isharaartgallery.com/contact.
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6. Sale Items
Only regular-priced items may be refunded. Sale items cannot be refunded.
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7. Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item,
please contact us at isharaartgallery.com/contact.
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8. Contact Us
If you have any questions about our refund policy, please contact us at isharaartgallery.com/contact.
